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Official Data Protection Policy

Privacy Policy

Last updated: September 5, 2026 · Effective for all IGAI (igaimm.com) services and applications.

Our Privacy Commitment to Students & Parents

At IGAI (WiE AI), we respect your privacy and are committed to protecting personal learning data. We never sell student data to third parties or ad networks. Your exam answers, chat logs with AI tutors, and study streaks are stored securely with 256-bit encryption.

1. Information We Collect

To provide personalized IGCSE exam tutoring and past paper evaluation, we collect minimal necessary information:

  • Account Information: Name, email address, and authentication tokens (via Google OAuth or email sign-in).
  • Academic Progress Data: Past papers attempted, mark scheme evaluation scores, study streak days, XP, and weak-point diagnostics.
  • Audio Inputs (Optional): Microphone recordings used strictly during ESL Speaking Mock tests for real-time CEFR band evaluation.
  • Payment Verification: Transaction screenshot or reference numbers for manual KBZPay/WavePay verification. We never store bank passwords or PINs.

2. How We Use Your Information

Your information is used strictly to power educational features:

  • Deliver personalized AI explanations based on official Pearson Edexcel mark schemes.
  • Track daily revision consistency, leaderboard XP, and issue official study certificates.
  • Send important account notices, syllabus updates, and subscription confirmations.

3. Data Security & Storage

All data is transmitted using modern Transport Layer Security (TLS 1.3 / SSL 256-bit encryption). Backend data is hosted on Supabase enterprise cloud infrastructure with strict Row Level Security (RLS) policies, preventing unauthorized cross-user access.

4. Your Data Rights & Deletion

You maintain full ownership of your data. You may request a complete export of your study data or request account deletion at any time by contacting our support team at [email protected]. Account deletion permanently purges all progress records within 7 business days.

5. Contact Our Privacy Officer

If you have questions about this privacy policy or how we protect student data, please contact:

Organization: IGAI Learning Academy (WiE AI)

Official Email: [email protected] / [email protected]

Website: https://igaimm.com